Chorus clusters it into themes
Thousands of records collapse into a handful of themes and sub-themes you can actually reason about.
Trusted by product and revenue teams worldwide
Brands
Gigster
tieBridge
The Skill Bridge
Mihup
Kissflow
HippoVideo
IDG
Canon
Quartz Network
[ 01 | THE PROBLEM ]
Your signals are everywhere. Your answers are nowhere.
Reviews, calls, tickets, competitor moves and churn pings sit in a dozen disconnected tools. By the time someone stitches the story together, the competitor has moved and the account has churned.
GONG · CALL“We’re looking at RingCentral’s free tier.”
ZENDESK · TICKET“Why does this need my data?”
TEAMS · MEETING“Our champion left for a competitor last month.”
INTERCOM · CHAT“Is there a cheaper plan for a small team?”
FIREFLIES · CALL NOTESAction item: send a pricing comparison
MIXPANEL · USAGEWeekly active users down 38% in three weeks
SLACK · SHARED CHANNEL“Anyone know if the renewal is on track?”
SALESFORCE · CRMRenewal in 84 days · stage: at risk
EMAIL · EMAIL“Can we pause the contract for a quarter?”
G2 · REVIEW★★★☆☆ “Great data, hard to set up.”
GENESYS · CONTACT CENTREBilling dispute call, 11 minutes
HUBSPOT · SEQUENCE REPLY“Not the right time for us.”
TYPEFORM · SURVEYNPS 4 · “Support takes days.”
QUALTRICS · SURVEYCSAT 2 / 5 after onboarding
SURVEYMONKEY · SURVEY“Would not recommend yet.”
One account, fifteen places it spoke
SCATTERED — fifteen tools, one customer
SLOW — stitched together 8 days after the move
SILOED — three teams, one slice each
[ 02 | MEET THE AGENTS ]
Three agents, one continuous pass
Nothing waits for someone to run a report. The pass runs overnight and lands finished in the Signal Desk.
Recon sweeps what is new
Every call, ticket, review and survey that landed since the last pass — read in full, deduplicated, timestamped.
Atlas connects it to revenue
Each theme gets a number and an owner. The action lands in the Signal Desk with the confidence behind it.
[ 03 | HOW IT WORKS ]
Capture → connect → act
Every source lands on one signal layer. The agents cluster it, tie each move to its reaction, and hand you the play — at the autonomy you set.
Every source, ingested continuously
Reviews, calls, tickets, changelogs, competitor pages — read as they land, deduplicated and timestamped onto one signal layer.
Cause and effect, on one clock
Agents cluster signals into themes and link each competitor move to its measured customer reaction — with the lag between them.
Recommended plays, with evidence
Each play arrives priced and owned, at the autonomy you set: Advisory suggests, Supervised waits for your click, Autopilot acts within limits.
SHARED SIGNAL LAYER
One ingestion and cause-and-effect graph every agent reads from — so each new agent compounds the last.
[ 04 | THE AGENTS ]
Everything your market is telling you, in one place
Connect your sources once. HyperOrbit reads everything after that — three agents that find things, one clock that connects them, one place to ask.
Thousands of voices, one clear answer
Your customers are already telling you what to build and what's broken. Chorus reads every review, call and ticket, clusters them into themes and ranks each by what it's worth.
More about Chorus ›Connect your feedback
Reviews, tickets, call transcripts and surveys. Connect each source once; Chorus reads everything after that.
Chorus finds the themes
100 pieces of feedback become 8 themes and 35 sub-themes, each with a mention count and the quotes behind it.
Ranked by what it's worth
Every theme carries sentiment, the ARR it touches and a priority — so the roadmap argument is about numbers, not anecdotes.
Every competitor move, the morning it happens
Recon watches competitor sites, changelogs, pricing pages and reviews every day, scores each move, and drafts the response before you've opened your laptop.
More about Recon ›Name your competitors
Tell Recon who to watch. It tracks their pages, releases, funding and reviews, and ranks the pressure each one puts on you.
Recon sweeps daily
Every new record since the last pass is read in full, deduplicated, timestamped and classified — critical moves flagged first.
A battlecard, drafted
For each critical move, a counter-brief drafted with the evidence and a confidence score, held for your review.
A live read on every account
Atlas fuses feedback, usage, support and CRM into one health score per account, then watches every churn and renewal window you set.
More about Atlas ›Fuse the signals
Voice of customer, competitive, usage, support and CRM signal merge into one picture per account — nothing lives in a silo.
Watch the windows
Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and tells you exactly why the score moved.
Get the play
For every at-risk account, a recommended play with an owner and the confidence behind it — ready to approve.
Cause and effect, on one clock
Competitor moves above the line, customer reaction below, and the measured lag between them. This is the view that makes HyperOrbit different.
LAG IS MEASURED, NOT ASSUMED
More about Cause & Effect ›
A competitor moves
Recon detects the move and scores it. It lands above the timeline the day it happens, dated and sourced.
Customers react
8 days later, SMB pricing complaints rise by 31 mentions. Chorus links the reaction to the move that caused it.
The exposure is priced
Atlas ties the reaction to $214K of ARR and the accounts renewing inside 60 days — each with an owned action.
Ask once. Every agent answers.
One question, routed across Chorus, Recon and Atlas. Answers cite the signals behind them, and anything that needs you lands with an owner.
More about the Signal Desk ›Ask the Signal Desk
Type the question the way you'd ask a colleague — a theme, an account, or what a competitor just did.
Every agent answers
The question routes to whichever agents hold the evidence. The answer arrives with its sources attached.
Act from the answer
Items that need you land with the signal, its cause and the action — approve in one click, or hand it to Autopilot.
[ 05 | WHY TEAMS RUN IT ]
One read on everything moving around you
Your customers, your competitors and your accounts, read by the same system, priced against the same revenue, and traceable back to whatever said it.
One shared read
Sales, support and product open the same Signal Desk and see the same picture. No meeting starts by reconciling three exports.
Cause, not just correlation
When a competitor moves, you see how many days pass before your customers react, and which accounts reacted. Measured, not assumed.
RingCentral free tier → SMB pricing complaints8 days · $214K ARR touched
Everything carries a price
Every theme, competitor move and at-risk account arrives with the ARR behind it. “Customers are unhappy” becomes “$214K is unhappy,” which is a sentence a CFO can act on.
Nothing is asserted without a source
Click any line and land on the review, the competitor's pricing page or the account it came from. The forecasts show their working too.
Themes, not raw records
100 pieces of feedback become 8 themes with 35 sub-themes underneath. You read the meaning instead of the pile.
Advisory to Autopilot
Set each agent to suggest, to wait for your approval, or to act on its own once it's sure enough. You decide how much rope it gets.
[ 06 | INTEGRATIONS ]
Connect a source, and it is on the orbit that night
76 connectors across calls, chat, CRM, support, reviews, surveys and product analytics — each read continuously. No export, no nightly CSV, no analyst in the middle.
76 CONNECTORS · ONE SIGNAL LAYER · READ CONTINUOUSLY
- SlackConnected
- GenesysConnected
8×8Connected
GoToAvailable- SalesforceConnected
- ZendeskConnected
- HubSpotAvailable
- IntercomConnected
- G2Available
- GongConnected
[ 07 | OUR NUMBERS ]
From a signal to an owned action
Median time from a signal landing to an action with an owner: done by hand, and with all three agents running.
BY HAND8 days
Exports reconciled, tickets read one by one, the competitor move found late
WITH HYPERORBIT36 hours
Read overnight, themed and priced, the play drafted with an owner
−81[ % ]
less time to an owned action
36[ hours ]
Signal to owned action, median
−81[ % ]
Against doing it by hand
76[ sources ]
Read continuously, no exports
RO
VP Revenue Ops
We used to spend the first week of every quarter reconciling three exports. Now the read is already there, and it is the same read for everyone.
[ 09 | PRICING ]
Start free. Scale when the agents have earned it.
Starter connects your first sources and puts Chorus and Recon to work at no cost. Enterprise removes the limits, adds Atlas, integrations and a named customer success manager, and is priced to your sources, not your seats.
Compare the plans line by line, with the FAQ. See full pricing ›
STARTER · $0 / MONTH
- Chorus on 1 feedback source: 50 signals, 10 insights a month
- Recon on 1 competitor source: 10 signals, 3 insights a month
- Standard sentiment analysis
- Knowledge base support
See plans
Enterprise: unlimited sources, Atlas, integrations, a named CSM
Every signal, on one orbit
Connect your first source in an afternoon. The first pass lands before your next standup.
Book a demo