Fuses the signals
Voice of customer, competitive, usage, support and CRM signal merge into one picture per account. Nothing lives in a silo.
What Atlas does
One live read on every account
Watches the windows
Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and says exactly why the score moved.
Recommends the play
For every at-risk account, a play with an owner and the confidence behind it, ready to approve.
How Atlas runs
Every signal about an account, in one place
Fuse the signals
Voice of customer, competitive, usage, support and CRM signal merge into one picture per account, nothing lives in a silo.
Watch the windows
Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and tells you exactly why the score moved.
Get the play
For every at-risk account, a recommended play with an owner and the confidence behind it, ready to approve.
Inside the surface
Built for customer success and revenue teams
Health score, explained
One score per account and the four factors that moved it, so nobody argues with a number they can't see inside.
Renewal and churn watch
Set the windows you care about. Atlas flags every account that enters one and what changed.
Stakeholder coverage
Who your champion is, when they went quiet, and which accounts are held by a single thread.
Signal fusion timeline
Usage, feedback, support and competitor mentions on one clock per account.
The play, owned
A recommended action per at-risk account, with an owner, a deadline and the confidence behind it.
Ask Atlas
“Atlas, which renewals need me this week?” Ask in the Signal Desk and get the list with its reasons.
Works with
Connect a source, and it is on the orbit that night
Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.
SalesforceConnected
HubSpotConnected
GainsightConnected
AmplitudeConnected
Zendesk SupportConnected
SlackConnected
FAQ
Before you connect
What is in an account's health score?
Sentiment from Chorus, competitor exposure from Recon, product usage, support severity and CRM coverage, each weighted and shown as a factor you can inspect.
How does Atlas know why a score moved?
Every factor is tracked over time. When the score changes, Atlas shows which factors moved and by how much, with the signals behind each.
What is a play?
A recommended action for an at-risk account, drafted with the evidence, an owner and a confidence number, approved in one click or run on Autopilot.
Why is Atlas in beta?
Atlas compounds on Chorus and Recon, so it ships behind them. Beta workspaces get the full surface with our team on the setup.
How does Atlas relate to Chorus and Recon?
Atlas is where the other two compound. Chorus supplies the customer’s own words per account, Recon supplies the competitive pressure on it, and Atlas turns both into health, churn risk and a recommended play.
Can Atlas watch renewal windows?
Yes. Set the churn and renewal windows you care about and Atlas watches every account inside them, telling you why a score moved and what to do before the call is booked.
Is Atlas included in Starter?
No. Atlas is part of Enterprise while it is in beta. Starter runs Chorus and Recon on your first sources.
Every signal, on one orbit
Connect your first source in an afternoon. The first pass lands before your next standup.
Book a demo