[ SOLUTIONS | ACCOUNT INTELLIGENCE ]

One live read on every account.

Atlas fuses voice of customer, competitive, usage, support and CRM signal into one health score per account, explains every move in the score, and recommends the play.

1 SCORE PER ACCOUNT · 4 FACTORS EXPLAINED · 68% CONFIDENCE SHOWN
[ 01 | THE PROBLEM ]

Every team sees one slice of the account

Signals in silos

Support sees tickets. Sales sees the CRM. Product sees usage. Nobody sees the account.

Health scores nobody trusts

A single number with no factors inside it gets argued with, then ignored.

No play, no owner

Even when risk is spotted, the action lives in someone's head until the renewal is lost.

[ 02 | HOW IT LANDS ]

How HyperOrbit handles it

01 —

Fuse the signals

Voice of customer, competitive, usage, support and CRM merge into one picture per account.

SIGNAL MIX30 DAYS · 112 SIGNALSVoC34%CI18%Usage22%Support18%CRM8%
02 —

Watch the windows

Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and explains the score.

WHY THE SCORE MOVEDNORTHWIND · 12 WKSSentiment (VoC)+4Engagement / usage+3Support severity+1Stakeholder coverage−2
03 —

Get the play

A recommended action with an owner and the confidence behind it, ready to approve.

AT RISKRENEWS IN 84 DAYSNorthwind · $412K renewalCHAMPION WENT QUIET · USAGE −31% · QBR UNBOOKEDPLAYBrief CS before the QBR, lead with the seat mathsRMRhea M.OWNER68% CONFIDENCE
[ 03 | WHAT YOU GET ]

A portfolio you can act from

Health, explained

One score per account and the factors that moved it.

Renewal and churn windows

Every account entering a window, with what changed.

Stakeholder coverage

Who the champion is and when they went quiet.

Account timeline

Usage, feedback, support and competitor mentions on one clock.

Plays with owners

Recommended actions with owner, deadline and confidence.

Portfolio view

Every account ranked by risk and revenue.

[ 04 | WHAT CHANGES ]

The week gets shorter every cycle

1[ score ]
per account, with the factors shown
4[ factors ]
explained behind every move in the score
68[ % ]
confidence shown on every play
[ 05 | WORKS WITH ]

Connect a source, and it is on the orbit that night

Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.

  • SalesforceConnected
  • HubSpotConnected
  • GainsightConnected
  • AmplitudeConnected
  • Zendesk SupportConnected
  • SlackConnected
[ 06 | FAQ ]

Before you connect

Is Atlas available now?

Atlas is in beta. Beta workspaces get the full surface with our team on the setup; it compounds on Chorus and Recon, so those ship first.

Can I tune the score?

Factor weights and renewal windows are set per workspace. Every change is logged and the score shows its working.

How long does setup take?

Most connectors: 5 to 10 minutes over OAuth. Custom enterprise sources: 2 to 3 weeks with a dedicated engineer.

What can the agents never do on their own?

Act on anything touching pricing or an account inside its renewal window. Those stop and ask, in every autonomy mode.

Every signal, on one orbit

Connect your first source in an afternoon. The first pass lands before your next standup.

Book a demo