Signals in silos
Support sees tickets. Sales sees the CRM. Product sees usage. Nobody sees the account.
The problem
Every team sees one slice of the account
Health scores nobody trusts
A single number with no factors inside it gets argued with, then ignored.
No play, no owner
Even when risk is spotted, the action lives in someone's head until the renewal is lost.
How it lands
How HyperOrbit handles it
Fuse the signals
Voice of customer, competitive, usage, support and CRM merge into one picture per account.
Watch the windows
Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and explains the score.
Get the play
A recommended action with an owner and the confidence behind it, ready to approve.
What you get
A portfolio you can act from
Health, explained
One score per account and the factors that moved it.
Renewal and churn windows
Every account entering a window, with what changed.
Stakeholder coverage
Who the champion is and when they went quiet.
Account timeline
Usage, feedback, support and competitor mentions on one clock.
Plays with owners
Recommended actions with owner, deadline and confidence.
Portfolio view
Every account ranked by risk and revenue.
What changes
The week gets shorter every cycle
1score
per account, with the factors shown
4factors
explained behind every move in the score
68%
confidence shown on every play
Works with
Connect a source, and it is on the orbit that night
Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.
SalesforceConnected
HubSpotConnected
GainsightConnected
AmplitudeConnected
Zendesk SupportConnected
SlackConnected
FAQ
Before you connect
Is Atlas available now?
Atlas is in beta. Beta workspaces get the full surface with our team on the setup; it compounds on Chorus and Recon, so those ship first.
Can I tune the score?
Factor weights and renewal windows are set per workspace. Every change is logged and the score shows its working.
How long does setup take?
Most connectors: 5 to 10 minutes over OAuth. Custom enterprise sources: 2 to 3 weeks with a dedicated engineer.
What can the agents never do on their own?
Act on anything touching pricing or an account inside its renewal window. Those stop and ask, in every autonomy mode.
What does “one live read” mean?
Every signal about an account, from tickets and calls to competitor mentions, on one timeline with a health score, churn risk and the recommended play.
How is the health score explained?
Atlas tells you why a score moved: which theme, which competitor move or which silence pushed it, with the evidence attached.
Who owns the play?
A named person on your team. The agents suggest, draft or act within the autonomy you set, and every action shows its owner and its cause.
Every signal, on one orbit
Connect your first source in an afternoon. The first pass lands before your next standup.
Book a demo