[ RESOURCES | CLAUDE SKILLS ]

Eight Claude Skills for customer and competitive intelligence.

HyperOrbit Claude Skills are eight free skills for Claude that turn pasted customer feedback and competitor moves into themes, priorities, briefs and battlecards. Eight skills that turn customer feedback and competitor moves into themes, priorities, briefs and battlecards, in any Claude plan that supports skills. Built for product, product marketing and revenue teams who need the answer before the next roadmap review or sales call. Free, from the team that builds Chorus, Recon and Atlas. Paste in what you have; nothing is invented and every gap is marked.

Download all eight skills How to install
8 SKILLS · 3 CUSTOMER VOICE · 3 COMPETITIVE INTEL · 2 BOTH DIRECTIONS · FREE · UPDATED SEPTEMBER 2026
[ 01 | THE LIBRARY ]

One job each, on what you paste in

Customer feedback lives with product. Competitor moves live with marketing and sales. The answer to most questions a revenue team cares about, like why a deal was lost or why an account is drifting, sits between the two. These skills cover both sides and the space between. Download one at a time here, or all eight from the button above; the form is asked once.

Feedback Theme Synthesis cover
Customer voice · Chorus

Feedback Theme Synthesis

Takes a pile of tickets, NPS comments, reviews and call notes and groups them into specific themes, each backed by counts and the customer’s own words. Flags themes that are new or growing, and pulls out any competitor mentions for the competitive side.

  • A theme table with counts, sources, sentiment and trend
  • Two or three verbatims per theme, in the customer’s words
  • Items that fit nowhere are listed, not forced into a theme

USE IT FOR: VOC · SUPPORT TICKETS · NPS · REVIEWS

Download the skill (.zip)
ARR-Weighted Prioritization cover
Customer voice · Chorus

ARR-Weighted Prioritization

Ranks requests and issues by the revenue behind them rather than by how often they come up. Weighs upcoming renewals and flags when one large account is carrying a theme on its own.

  • A ranked table with ARR exposed, ARR renewing soon and account count
  • The arithmetic shown, so anyone in the room can check it
  • A flag on any theme that one account is carrying alone

USE IT FOR: ROADMAP · PRIORITISATION · RENEWALS

Download the skill (.zip)
Voice of Customer Readout cover
Customer voice · Chorus

Voice of Customer Readout

Writes the monthly or quarterly readout for product and leadership. Leads with what changed since last time and whether last period’s actions moved anything.

  • A one-page readout: headline, what changed, loop closure on past actions
  • Up to three decisions the room needs to make
  • Written for people who will not read the appendix

USE IT FOR: EXEC REPORTING · PRODUCT REVIEW · VOC

Download the skill (.zip)
Competitor Move Brief cover
Competitive intel · Recon

Competitor Move Brief

Explains a single competitor change, whether it is pricing, a launch, packaging or messaging. Separates what they did from why you think they did it, and recommends the lightest response that works.

  • A severity rating and the sourced, dated change
  • Who on your side is exposed, and a labelled interpretation with its confidence
  • One recommended next step

USE IT FOR: COMPETITOR TRACKING · LAUNCHES · PRICING CHANGES

Download the skill (.zip)
Battlecard Builder cover
Competitive intel · Recon

Battlecard Builder

Builds or refreshes a one-page battlecard a rep can use on a live call. Honest about where the competitor is strong, specific about where you win, and every claim is sourced and dated.

  • Snapshot, their strengths, where you win, landmine questions, objection handling
  • A sources list, with stale sources marked for re-checking
  • Fits on one page a rep can glance at mid-call

USE IT FOR: SALES ENABLEMENT · BATTLECARDS · OBJECTIONS

Download the skill (.zip)
Competitive Pricing Teardown cover
Competitive intel · Recon

Competitive Pricing Teardown

Puts your tiers and packaging next to competitors’ in one grid, compares how each vendor meters value, and shows where you look expensive or cheap to a buyer.

  • A dated comparison grid of tiers, limits and what is gated
  • A plain-language comparison of value metrics
  • A truthful talk track for the price objection

USE IT FOR: PRICING · PACKAGING · DEAL SUPPORT

Download the skill (.zip)
Win/Loss Debrief cover
Both directions · Chorus + Recon

Win/Loss Debrief

Reads transcripts and CRM notes to find the reason the buyer actually gave, which often differs from the one logged. Splits findings into product signals and competitive signals and routes each to the right team.

  • Logged reason versus evidenced reason, with buyer quotes for each signal
  • A routing list: what goes to product, what goes to the battlecard
  • Works on one deal or a batch of lost deals

USE IT FOR: WIN/LOSS · DEAL REVIEW · PRODUCT + CI

Download the skill (.zip)
Switching Signal Map cover
Both directions · Chorus + Recon

Switching Signal Map

Matches what your customers complain about with what competitors are offering, so you see switching risk before it turns into churn. Every match is a hypothesis with its evidence and confidence stated.

  • A map of customer pains to competitor offers, ranked by switching risk
  • Pains no one solves yet, which are your openings
  • Competitor moves your customers have not reacted to

USE IT FOR: CHURN RISK · RETENTION · PRODUCT + CI

Download the skill (.zip)
[ 02 | HOW THEY CHAIN ]

Skills chain. Signals move both ways.

Each skill hands off to the next. A lost deal becomes a battlecard update and a roadmap input. A competitor launch gets checked against what your customers already told you.

After a lost deal

Same day as the loss

BOTHWin/Loss DebriefWhat the buyer actually said, routed
CIBattlecard BuilderThe card updated with the new objection
VOCARR-Weighted PrioritizationThe product gap ranked by revenue

When a competitor moves

Within a day of the change

CICompetitor Move BriefWhat changed, how much it matters
BOTHSwitching Signal MapChecked against what customers already said
CIBattlecard BuilderReps briefed before the next call

Monthly customer review

Before the roadmap meeting

VOCFeedback Theme SynthesisThemes with counts and quotes
VOCARR-Weighted PrioritizationThemes ranked by ARR behind them
VOCVoice of Customer ReadoutThe one-page readout for the room

Facing a price objection

Before the follow-up call

CICompetitive Pricing TeardownTiers and value metrics side by side
CIBattlecard BuilderThe talk track on the card
[ 03 | HOW TO INSTALL ]

From download to first answer in a few minutes

A skill is a folder with a SKILL.md file that tells Claude how to handle one kind of task. Once it is added, Claude picks the right skill from how you describe the job; you do not have to name it.

01

Download a skill

Click Download on a card, tell us who you are once, and the .zip lands in your downloads folder. Each zip holds one folder with a SKILL.md inside; the bundle holds all eight.

02

Claude app, web and desktop

Open the Skills section in your Claude settings and upload the .zip. The skill is available in every new conversation from then on.

03

Claude Code

Unzip the folder into your project’s .claude/skills directory, or into ~/.claude/skills to have it in every project. Claude Code finds it on the next session.

04

Describe the job

Say what you are doing in plain words: “theme these tickets”, “build a battlecard for RingCentral”, “why did we lose this deal”. Claude chooses the skill.

05

Bring real inputs

Raw tickets rather than a summary of them, the actual pricing page rather than your memory of it, a transcript rather than “the call went badly”. If the input is thin, the skill asks one focused question before it writes anything.

06

Make it yours

Each SKILL.md is plain text. Add your battlecard template, your theme taxonomy or your ideal customer profile, and re-zip. Review every output before it reaches a customer or a prospect.

[ 04 | GO DEEPER ]

Related on hyperorbit.ai

CHROME EXTENSIONSChrome extensionsFive browser extensions that read the page you are already on; two in the store today. GUIDESTemplates and guidesThe churn-prevention and competitive-intelligence playbooks, with templates. AGENTChorusVoice of customer, read continuously across every connected source. AGENTReconCompetitor moves, scored and countered, every day.
[ 05 | FAQ ]

Before you install

What is a Claude Skill?

A folder with a SKILL.md file that tells Claude how to handle a specific kind of task. Once it is added, Claude picks the right skill when you describe what you are doing. You do not have to name it.

Do I need HyperOrbit to use these?

No. They work in any Claude plan that supports skills, in the web and desktop apps and in Claude Code. You bring the data by pasting or attaching it. Downloading a skill does not create a HyperOrbit account or start a trial.

Why do you ask for my name and email?

So we can send an occasional note when a skill is added or changed. You are asked once per browser; after that every download on this page is direct. No sequences, and your details are handled as the privacy policy says.

Will Claude make up competitor facts or numbers?

The skills are written to prevent it. Every competitor claim needs a source and a date, counts come only from what you provide, and missing information is marked as a gap instead of filled in. Review every output before it reaches a customer or a prospect.

What should I give it to get a useful answer?

Real inputs. Raw tickets rather than a summary of them, the actual pricing page rather than your memory of it, a transcript rather than “the call went badly”. If the input is thin, the skill asks one focused question before it writes anything.

Can I edit them?

Yes, and you should. Add your battlecard template, your theme taxonomy or your ideal customer profile. Each file is plain text.

How is this different from the HyperOrbit agents?

A skill works on what you paste, when you ask. Chorus and Recon run continuously on your connected sources, and each passes what it finds to the other, so a competitor launch is checked against customer themes and a customer complaint is checked against competitor moves without anyone asking.

Every signal, on one orbit

Connect your first source in an afternoon. The first pass lands before your next standup.

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