US
“Voice of the Customer”, and it sits in Product.
Open roles in customer insights, VoC and CX analytics, across four regions and under the four different names this job goes by. Hand-checked, updated on the last Friday of every month.
Voice of customer roles are advertised under different titles depending on the region, and they sit in different teams. Search for the local name, not the American one.
“Voice of the Customer”, and it sits in Product.
“Customer Insights”, and it sits in market research.
“Customer Insights” or “CX Analytics”.
Inside “Customer Experience” or “Customer Happiness”.
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