US
“Voice of the Customer”, and it sits in Product.
Four regions, four names
Organised by what the job is actually called where you live
Voice of customer roles are advertised under different titles depending on the region, and they sit in different teams. Search for the local name, not the American one.
UK & Europe
“Customer Insights”, and it sits in market research.
India & SEA
“Customer Insights” or “CX Analytics”.
Gulf
Inside “Customer Experience” or “Customer Happiness”.
EDITIONS
One list a month, on the last Friday. Older months stay here.
THIS MONTH'S ROLES
FROM THE ARCHIVE · POSTED · SOME LINKS MAY HAVE EXPIRED
No role matches that in this edition — send us one ›
IF YOU'RE JOB HUNTING
Hiring for one of these?
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Updated on the last Friday of every month
FAQ
Before you apply
How often is the list updated?
On the last Friday of every month. Each edition is archived so you can see how the market moved.
Which roles are included?
Open roles in customer insights, voice of customer and CX analytics, under the four different names this job goes by, across four regions.
Can I add a role?
Yes. Hiring for one of these? Use the form on this page and the role goes into the next edition after a hand check.
Why does HyperOrbit publish this?
Because the people in these roles are who we build for. A current view of the market helps them and helps us understand it.
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