Signals in silos
Support sees tickets. Sales sees the CRM. Product sees usage. Nobody sees the account.
Atlas fuses voice of customer, competitive, usage, support and CRM signal into one health score per account, explains every move in the score, and recommends the play.
Support sees tickets. Sales sees the CRM. Product sees usage. Nobody sees the account.
A single number with no factors inside it gets argued with, then ignored.
Even when risk is spotted, the action lives in someone's head until the renewal is lost.
Voice of customer, competitive, usage, support and CRM merge into one picture per account.
Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and explains the score.
A recommended action with an owner and the confidence behind it, ready to approve.
One score per account and the factors that moved it.
Every account entering a window, with what changed.
Who the champion is and when they went quiet.
Usage, feedback, support and competitor mentions on one clock.
Recommended actions with owner, deadline and confidence.
Every account ranked by risk and revenue.
Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.
Atlas is in beta. Beta workspaces get the full surface with our team on the setup; it compounds on Chorus and Recon, so those ship first.
Factor weights and renewal windows are set per workspace. Every change is logged and the score shows its working.
Most connectors: 5 to 10 minutes over OAuth. Custom enterprise sources: 2 to 3 weeks with a dedicated engineer.
Act on anything touching pricing or an account inside its renewal window. Those stop and ask, in every autonomy mode.
Connect your first source in an afternoon. The first pass lands before your next standup.
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