Moves and reactions on one timeline
Recon's detected moves sit above the line. Chorus's mention volume sits below. The link between them is measured.
[ 01 | WHAT CAUSE & EFFECT SHOWS ]
The one view no single-purpose tool can draw
The lag, in days
Not “days later”. Eight days, measured from the move to the peak of the reaction, per theme.
The exposure, priced
Every reaction is tied to the accounts that raised it, so the exposure is an ARR figure and a renewal list, not a feeling.
[ 02 | HOW IT IS BUILT ]
Three agents, one clock
A competitor moves
Recon detects the move and scores it. It lands above the timeline the day it happens, dated and sourced.
Customers react
8 days later, SMB pricing complaints rise by 31 mentions. Chorus links the reaction to the move that caused it.
The exposure is priced
Atlas ties the reaction to $214K of ARR and the accounts renewing inside 60 days, each with an owned action.
[ 03 | INSIDE THE SURFACE ]
Built for the argument about why
Per-theme lag
Each theme gets its own measured lag, so you know which reactions are fast and which build over weeks.
Ninety days on one clock
Scroll back through every move and every reaction, with the links between them intact.
ARR touched
The revenue behind each reaction and the accounts renewing inside your window.
Owned actions
From a reaction to a drafted play, with an owner, in the Signal Desk.
Every point sourced
Click a move to see the competitor's page. Click a bar to see the mentions.
Ask about the cause
“What is behind the pricing spike?” The Signal Desk answers with the move, the lag and the exposure.
[ 04 | WORKS WITH ]
Connect a source, and it is on the orbit that night
Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.
G2Connected
RedditConnected
Zendesk SupportConnected
IntercomConnected
SalesforceConnected
GongConnected
[ 05 | FAQ ]
Before you connect
How is the lag measured?
From the date Recon detects a move to the peak of the related theme's mention volume in Chorus. It is computed per theme, not assumed from a rule of thumb.
What if a reaction has no competitor behind it?
Then Cause & Effect says so. A rising theme with no cause is shown as exactly that, and the Signal Desk flags it for a human read.
Where does the ARR figure come from?
From Atlas. The accounts whose records make up the reaction are priced from your CRM and grouped by renewal window.
Can I export the view?
Every move, reaction and exposure is available in the case notes and through the API, with the sources attached.
Every signal, on one orbit
Connect your first source in an afternoon. The first pass lands before your next standup.
Book a demo