[ PLATFORM | ATLAS · ACCOUNT INTELLIGENCE ]

Account intelligence, fused from every agent. Beta

Health, churn risk and the recommended play per account, where Chorus and Recon compound. Atlas watches every churn and renewal window you set and tells you why a score moved.

ONE SCORE PER ACCOUNT · EVERY RENEWAL WINDOW WATCHED · A PLAY WITH AN OWNER
[ 01 | WHAT ATLAS DOES ]

One live read on every account

Fuses the signals

Voice of customer, competitive, usage, support and CRM signal merge into one picture per account. Nothing lives in a silo.

Watches the windows

Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and says exactly why the score moved.

Recommends the play

For every at-risk account, a play with an owner and the confidence behind it, ready to approve.

[ 02 | HOW ATLAS RUNS ]

Every signal about an account, in one place

01 —

Fuse the signals

Voice of customer, competitive, usage, support and CRM signal merge into one picture per account, nothing lives in a silo.

SIGNAL MIX30 DAYS · 112 SIGNALSVoC34%CI18%Usage22%Support18%CRM8%
02 —

Watch the windows

Renewal in 84 days, usage down 31%, champion gone quiet. Atlas tracks each and tells you exactly why the score moved.

WHY THE SCORE MOVEDNORTHWIND · 12 WKSSentiment (VoC)+4Engagement / usage+3Support severity+1Stakeholder coverage−2
03 —

Get the play

For every at-risk account, a recommended play with an owner and the confidence behind it, ready to approve.

AT RISKRENEWS IN 84 DAYSNorthwind · $412K renewalCHAMPION WENT QUIET · USAGE −31% · QBR UNBOOKEDPLAYBrief CS before the QBR, lead with the seat mathsRMRhea M.OWNER68% CONFIDENCE
[ 03 | INSIDE THE SURFACE ]

Built for customer success and revenue teams

Health trend, signal mix and why the score moved in Atlas

Health score, explained

One score per account and the four factors that moved it, so nobody argues with a number they can't see inside.

Renewal and churn watch

Set the windows you care about. Atlas flags every account that enters one and what changed.

Stakeholder coverage

Who your champion is, when they went quiet, and which accounts are held by a single thread.

Signal fusion timeline

Usage, feedback, support and competitor mentions on one clock per account.

The play, owned

A recommended action per at-risk account, with an owner, a deadline and the confidence behind it.

Ask Atlas

“Atlas, which renewals need me this week?” Ask in the Signal Desk and get the list with its reasons.

[ 04 | WORKS WITH ]

Connect a source, and it is on the orbit that night

Six of the 76 connectors this surface reads from. Each connects once over OAuth and is read continuously.

  • SalesforceConnected
  • HubSpotConnected
  • GainsightConnected
  • AmplitudeConnected
  • Zendesk SupportConnected
  • SlackConnected
[ 05 | FAQ ]

Before you connect

What is in an account's health score?

Sentiment from Chorus, competitor exposure from Recon, product usage, support severity and CRM coverage, each weighted and shown as a factor you can inspect.

How does Atlas know why a score moved?

Every factor is tracked over time. When the score changes, Atlas shows which factors moved and by how much, with the signals behind each.

What is a play?

A recommended action for an at-risk account, drafted with the evidence, an owner and a confidence number, approved in one click or run on Autopilot.

Why is Atlas in beta?

Atlas compounds on Chorus and Recon, so it ships behind them. Beta workspaces get the full surface with our team on the setup.

Every signal, on one orbit

Connect your first source in an afternoon. The first pass lands before your next standup.

Book a demo